Performing an HP System Recovery with a USB Recovery Drive

Author: HP Computing Support
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Learn how to perform an HP system recovery with a USB recovery drive. A system recovery will reset your computer back to its original factory state. Learn more about performing an HP System Recovery on our support site: http://support.hp.com/nz-en/document/c04346420 For other helpful videos go to http://hp.com/supportvideos or http://youtube.com/hpprintersupport. More support options for your printer are available at http://hp.com/support. Steps to perform an HP System Recovery with a USB recovery drive: First order the recovery media from hp.com/drivers. Remove any media from your computer, then power off. Next, insert the USB recovery drive in your computer. Power on your computer. Press the Escape key repeatedly until the Startup Menu opens. Press F9 to open the Boot Options menu. Use the up and down arrow keys to select the USB flash drive, then press Enter. If prompted in Recovery Manager, select Run program from media, then click Next. Under Help, click System Recovery. Select the option to Back up your files first. Click Next. Select the Auto Selection option. Click Next. Select the types of files you would like to back up, then click Next. When prompted to choose where you want to save the backup, insert a USB drive or external hard drive in your computer. You can also use a blank CD or DVD if your computer has a media drive with write capabilities. Do not use the USB recovery drive to back up your files. Select the drive where you want to save your files, then click Next. Click Next to begin copying your personal backup files to the selected drive. Remove the personal backup drive or disc from the computer. Keep the USB recovery drive in the computer. Click Next. Since all backup files have been saved, select Recover without backing up your files, then click Next. Click Next. The recovery process completes. Remove the USB recovery drive from your computer. Click Finish to restart the computer. System recovery might install software that was previously installed on your computer. Your computer restarts after the software installation completes. Follow the on-screen prompts to complete setting up Windows. This video was produced by HP.

Comments

  1. Okay I have done this and still get the same thing Factory Image recovery preparations I have tried it twice before watching the video and the only thing that was different was your video showing HP Recovery Manager that is something I am not getting. Your instructions states 2-3 hours but it has taken longer than that. So I watch the video and tried again and still the same thing I started at 1:30 and it is now 5 it is just sitting on the same page saying coping files needed to restore hard drive. Called your service desk and was told I need to pay $30 then another $14 for monthly HP service tech to help me with my setup issues. But I just spent $58 on the recovery flash drive that at one point in time was something that came with the computer but I guess it is another way to squeeze out money. I am not very happy right now.
  2. What does it mean when you don't get the HP Recovery Manager to show up.
  3. don't work just keep getting the same errors hp told me to send back the usb recovery usb drive says my laptop can't use any recovery even though it shows me i can order the usb recovery then i just get the errors from the usb recovery waisted my time and almost 50.00
  4. all i get is the d:\system.sav\util\rstone .exe errors make sure you typed the name correctly and try again just got this recovery usb yesterday from hp
  5. good job
  6. Can i copy the hidden files from the USB Recovery Drive that i made , to another external hard disk , because i use the usb drive for another jobs ?
  7. How to enter in recovery manger
    Model: HP 15-7272wm
    Help me
    Thanks
  8. i have installed hp assistant from the hp website but it does not have that option of #bundled software & Recovery manager help me..
  9. Dear Sirs,
        I am trying to wipe a Hard Drive of an old Windows XP HP Pavilion a1510n computer for someone. They lost their installation CDs and the computer is out of warranty. I have seen methods described on some sites but they all require the installation CDs. Is this possible without the CDs? Thank you for your time and assistance.
  10. hp reply
  11. can you pls write a link where you can get recovery kits
  12. How do I backup or copy the recover partition to another external hdd in case of internal hdd failure?
  13. I have a newer computer. was working slow so ordered the recovery media. date on software received is 1993 to 2007. is this the correct media? seems old. model 15-f233wm
  14. The software installation is taking a lot of time. Is it normal? how much time does it usually takes?
  15. I have a hp notebook 15-f211wm I got the recovery usb from hp and when I go through the steps everything looks good it will flash the administration screen then the pc will reset and when it comes back I get a ctoerror and the note pad says something about the image I have tried reinstalling several times I have also had the hard drive replaced still the same thing
  16. I bought the recovery media (usb) from hp. I keep getting errors. COPY FILE FAILES and WINDOWS CANNOT FIND "D:\System.sav\Util\RStone.exe. Help, the phone number that came with it is not working and hp support line wants to charge me.
  17. how long for the factory reset to finish and load windows?
  18. What if my Hp support app crashes and freeze all the time even if I reinstall it.
  19. this is me , I have a laptop and a new  desktop
  20. what is the default bios password for hp probook 6450b please telll
    urgent!!!