Samsung Kies Connection Troubleshooting Walkthrough- PC

Author: Samsung Support USA
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2m 35s Lenght
97 Rating

Paris takes you through the ways to troubleshoot connecting to Samsung Kies on your Windows PC.

Comments

  1. This is the worst software of all time. The problems I have had through the years are unbearable. Ordered a phone earlier today. It was not a samsung
  2. Kies3 wont verify my s/n, all information is entered correctly but it was it cannot verify the information and firmware wont be installed
  3. I am not able to unlock my phone as the screen is broken. How can I get access to the files in my samsung device by using KIES in this case?
  4. kies never works useless try to find other ways
  5. i have a samsung galaxy a5 with broken screen and im trying to establish connection to backup my files, but the connection wont start it says device not responding, reboot device but i cant do that cause of the broken screen.. please help
  6. hi, i have note 4 sm-n910c i m not getting any ota update. i tried to install manually update through kies3 & smart switch its says "sm-n910c" does not support initialising kies(after entering serial number). pls help....
  7. Hey

    I have Samsung galaxy Tab Pro SM-T320 and it does not connecting to PC :(
  8. I havea galaxy J1 Ace when i first plug it in it in Kies recognizes the phone then tells me it supported though smart switch have used to transfer everything over from iphone but kies keeps telling me my device is not connected? using windows 10
  9. Hi, i have J500F phone. I rooted it by Kingroot, after 2 days phone auto start & off continuously. Then i try to Firmware update by Kies 3.After ending there is 'unnexpected error occur' massage came. Also mention to Emergency Firmware recovery by enter code, but there couldn't find code. How to fix this? Also is my phone warranty void? as i root it
  10. still not working
  11. hello I want to ask if i have installed a custom ROM on my phone Will be able to connect Samsung kies?
  12. Fastest way to connect Samsung phone to your PC:

    1) OPEN WINDOW
    2) THROW SAMSUNG PHONE FROM AT LEAST THE 10TH FLOOR ONTO CONCRETE
    3) POOR WATER OVER USB PORT
    4) USE THE FIRE EXTINGUISHER TO EXTINGUISH THE COMPUTER SCREEN
    5) REBOOT THE PC
    6) THROW PC OUT OF WINDOW
    7) GET A BEER
    8) CONTACT SAMSUNG CUSTOMER SERVICE
  13. well not really only my camera glass is broken. my carrier would be Etisalat
  14. what carrier please, I stay in nigeria
  15. SM-G920F
  16. hi, i use a samsung galaxy s6 (not edge but the other one) and my laptop (windows 10) cant recognise my phone, and same goes to every other laptops. what should i do?
  17. Did it work for rooted device ?
  18. my samsung galaxy grand prime says"firmware upgrade encountered an issue bla bla bla..." how to solve this problem ... pls reply fast
  19. Hello My Samsung Galaxy Tab Pro 12.2" cannot connect to kies even after trying these methods.
    Device Model: SM-T900
  20. yes for real ..... samsung is suckest phone ever