Western digital hard drive problems and data recovery

Author: HDD Recovery Services
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At HDD Recovery Services we see lots of Western Digital products coming in for data recovery. Vast majority of these drives come to us for 2 reasons. Drive either makes clicking sounds (like the one we plugged in first), or the drive spins and stays spinning without getting recognized. Most of the modern hard drives have more than 1 head inside. Each disk inside the drive usually would have 2 heads. 2.5” hard drives that are made by Western digital can contain up to 4 disks on the inside. That makes number of heads inside the hard drive range from 2 to 8 depending on the architecture of the drive mainly dictated by capacity (500GB newer drive may have only 1 disk and 2 heads inside, whereas 3TB drive would have 4 disks and 8 heads). Depending on the situation, heads can fail all together, as well as individually. It is safe to say that the majority of head problems inside of the portable hard drive are caused by physical impact. Clicking sound on almost any hard drive after it was dropped is a distinct identification of a head problem. In this situation hard drive leaves us little to no options for recovery other than head replacements. On very rare occasions, where individual head failure accurse, disabling failed heads would allow us to partially recover content that belongs to the remaining working heads. Scenario 1: you dropped your hard drive and next time you plug it in – it just clicks… Explanation: heads most likely collided with the platter surface during operational state and instantly got damaged. As a result your hard drive is now failing to pass initialization. Scenario 2: your western digital hard drive all of a sudden starts to become really slow, and one day it just stopped getting recognized. No matter what computer you plug it in to you get the same thing. Drive spins up, stays spinning, but computer does not give you access to the data. Explanation: This behavior on western digital hard drive is known as a slow response. One of the modules in the service area is suppose to keep track of candidate bad sectors. Sectors gets mapped into that module as a candidate if hard drive encounters delayed “slower than normal” reading response at a specific LBA. If your drive was dropped and didn’t start clicking right away, it may mean that heads only contacted the platters gently, but that does not mean that you dodged the bullet. If your drive gives you access to the data immediately after being dropped it would be a great time to make a backup of everything that is important. Heads will begin degrading further, and head’s reading ability will reduce due to contamination from platter contact. Module 32 (R-List) will interpret this lag as potential bad sectors, and will begin flooding itself with entries because every sector that contaminated head will read will be taking longer than a threshold. Overfilled R-List will put the drive into a coma-like condition that would require specialized tools like PC3000 to resolve the problem, and get access to the data. If you need assistance with data recovery of your Western Digital product that is having one of the two problems explained above Contact us by visiting our website: http://www.hddrecovery.ca HDD Recovery Services 666 Kirkwood Ave, Suite B101 Ottawa, ON K1Z 5X9 Canada For PC Desktop Drives - My Book Duo - My Book - WD Elements Desktop Portable Drives - My Passport Wireless - My Passport Ultra Metal Edition - My Passport Ultra - WD Elements Portable For Mac Desktop Drives for Mac - My Book Pro - My Book Thunderbolt Duo - My Book Studio - My Book for Mac Portable Drives for Mac - My Passport Wireless - My Passport Pro - My Passport Studio - My Passport for Mac

Comments

how to open the other side? I mean the silver side but not green side. I seemed unscrew all the screws but I still can open it. Are there any screws under the stickers?
hello
i love your channel and i need your help please
i bought new pc
Intel core I7 7700K
Cpu cooler Noctua NH-D15
Motherboard Gigabyte GA-Z270X-UD5
Hard drive Western Digital WD10EZEX & 4 Western Digital WD20EURS
Psu SeaSonic 660W Active PFC Modular 80+ Platinum SS-660XP2
Fractal Design Define R5 ATX
Windows 10 64bit
I Conected Everything But I Have 2 Problems:
I dont see all the hdd drivers and second everytime i load software i Hear noise from the fan cpu like he going turbo and stop every couple second i hear the turbo of the fan and it make me crazy
please help me with the 2 problems
thanks for all
I MIGHT be able to hear the click if it wasn't for the background music. thanks
Love the video and the amazing music ... please pass details of song and composer would be really appreciated :P
20 min of the same stupid reggae riff gets really annoying.
Why the stupid music in the background?
can you improve your audio quality
What happens if the boards are not compatible, I have:

771801 (usb)
771960 (sata)

Any chances it could work?
Thank you for sharing your knowledge. Can you make a video without the music?
hello.. i remember the password of my WD passport ultra, but it is showing invalid from today. can u help me with that?
Why the music?

The music only causes distraction, grates on the nerve, and contributes absolutely nothing to the video. But don't worry, you are not the only one. For some strange reason every youtuber feels some strange need to add music to their tutorial videos where people really ONLY need to hear your voice and nothing else.
People buy these , back up their material on them only to have them fail after 3 years! (WTF!) Worse news, there is no easy way to extract the data. What's the point of backing up material on a product that will die after 3 years! You say back up is important but to where, if every product is vulnerable to crashing. In the end, the physical back up system is good (obviously not WD) but ultimately a Cloud service is best barring unforeseen hacking. When ransomeware can lock you out of your computer including your back up, then back up becomes meaningless. if you have to disconnect your backup to protect it from ransomeware, and plug it in once a weak (or day) for back-up--then that is probably the best protection for your data on an external backup device.
Couldn't I just swap Boards (usb3 to sata). Put it in a clone caddy and clone my drive to a new drive?
I have brought a new 1tb hard disk. i have connected it but it is not showing in my computer. when i tried to initialize it going to disk management it shows data error (cyclic redundancy). i dont know what to do now. It is still brand new. please help........
Not everyone has all this equipment and tools
i dropped the WD studio 1TB after few days became very slow, after that i have no access, can you help recovery. I have same model of this drive but 2tb, if i open the enclosure and shop? do you think would work?
My Lenovo G500 Laptop's Internal HDD Not Spinning ;
Not Detectable In BIOS .
Should I Swap Its PCB With Brand New HDD Of Same Brand & Same Model No.

pls. help.
NEED HELP! i have wd my passport AV-TV external hard drive. when i plug in its shows that its has been plugged but doesn't show any folder in This PC.
If i go to manager->disk management there it shows up but its uninitialized. when i try to initialize it a pop up msg comes saying disk is not ready.
i had download wd utility driver app that app also detect my hard drive.
so why doesn't it shows any folder on This PC. I tried each and every step which is been given by wd support website but its not working.
pls help me to repair m y hard drive
background music is super annoying!
NEED HELP! Dropped my WD passport Ultra, now it doesnt read just poweres up and makes a spinning noise, little loud, I took it in, it went into the cleaning room and they told me everything had to be replaced. it would be Frankensteined. Thats only cause I WOULD LIKE RO RECOVER MY DATA! Please do you think you might have a quote on that?